PRIVACY & POLICY

🔐 ZEDOXX Privacy Policy

At ZEDOXX, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data across all interactions with our brand and website.

1. Information We Collect

  • Full name, address, contact number, email ID
  • Payment information (secured via certified payment gateways)
  • Device, location, and browser information (for performance & security)
  • Order history, preferences, and interactions with our platform

2. Purpose of Data Collection

We collect your data to:

  • Ensure secure order processing and delivery
  • Provide personalized support and account management
  • Improve your shopping experience through analytics and insights
  • Send order confirmations, tracking updates, and promotional offers (if subscribed)

3. Data Security

Your security is our priority. We implement end-to-end encryption, firewall protection, and secure socket layer (SSL) technology to protect your data.

We do not store your card or banking details. Payments are processed directly through trusted gateways like Razorpay, PayU, or Cashfree.

4. Sharing of Data

We do not sell your data. Information may only be shared with verified logistics partners, customer support teams, or payment processors for:

  • Order fulfillment
  • Fraud prevention
  • Customer support resolution

5. Cookies & Tracking

Cookies help us remember your login, cart contents, and optimize our marketing. You can manage or block cookies via your browser settings.

6. Your Rights

  • Request a copy of your stored data
  • Modify or delete personal information
  • Unsubscribe from marketing emails anytime
  • Request account deletion or data erasure

To exercise these rights, email us at support@zedoxx.com

7. Children’s Privacy

ZEDOXX does not knowingly collect or store information from individuals under the age of 13. If such data is discovered, it will be deleted immediately.

8. Legal Compliance

This policy aligns with the Indian Information Technology Act, 2000 and complies with international privacy standards (including GDPR).

9. Updates to the Policy

We may revise this Privacy Policy periodically. Updates will be reflected on this page. Continued use of our services implies acceptance of changes.

For any questions or concerns, please reach out at support@zedoxx.com.

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