FAQ

Frequently Asked Questions

📦 What are the delivery charges?
We offer free shipping on prepaid orders. COD orders may include a ₹50 service fee.
⏱️ How long will my order take to arrive?
  • 🏙️ Metro Cities: 3–5 business days
  • 🏘️ Tier 2/3 Cities: 4–7 business days
  • 🌾 Rural Areas: 5–10 business days
🔄 Can I return or exchange my order?
Yes, we offer 7-day return & exchange on unworn products. Visit our Return Policy for full details.
💳 What payment methods are accepted?
We accept UPI, Debit/Credit Cards, Net Banking, Wallets & Cash on Delivery (COD).
📍 Do you ship outside
India?
Currently, ZEDOXX only delivers within India.
🛠️ My product is damaged
or defective, what should
I do?
Please reach out within 48 hours of delivery with photos at support@zedoxx.com.
📦 How can I track my order
?
Use your tracking link or visit the Track Order page with your order ID.